Stony Hollow Farm Policies: Registration, Payments, and Cancellations
1. Registration
To join our program, a completed registration form with your child’s and parents’ information, emergency contact details, and a signed waiver is required.
For first-time registrants, a full form must be completed before the program begins. For subsequent sessions, a short registration form and signed waiver are required.
A one-time administrative registration fee of $150 per child (or $200 for two or more children) is required for programs lasting five weeks or longer. This fee helps cover administrative costs and is non-refundable. It does not apply to shorter programs, such as one-week special offerings.
Enrollment covers the entire period of the program. By registering, you agree to fulfill payment for the entire period and ensure your child's consistent attendance to the best of your ability. Missed days can be made up through our make-up session policy.
2. Payment Policies
Deposits: A non-refundable deposit of $150 per child ($200 for two or more children) is required to secure your spot. This deposit is applied toward the administrative registration fee (if applicable).
Tuition: Payments are due monthly by the 4th of each month. Weekly payment options are available with a signed payment agreement. Payments are non-refundable once the program begins. Summer payments are due in full by April 30th unless registration occurs after that day.
Late Payment Fees: A $25 fee applies to payments delayed within the same month, and an additional $40 fee applies for each subsequent month of delay.
Discounts for Spring, Fall and Winter: Families paying in full for the session receive a 5% discount.
Accepted payment methods:
Checks payable to Juliet Kingsley or Stony Hollow Farm
Venmo (@Juliet-Kingsley-1)
Credit cards (3% transaction fee applies)
Please include your child’s name and session details in the payment notes.
3a. Cancellation and Refunds for Programs in Fall, Winter and Spring (see below for Summer)
Deposits are non-refundable and cannot be credited toward future sessions.
Full refunds are available if you cancel within 5 days of registration and at least 30 days before the program begins. After this, the refund excludes the deposit.
Cancellations made less than 30 days before the program start receive a 50% refund. Cancellations made less than 5 days before the start are non-refundable.
Emergency cancellations may be reviewed case by case.
3b. Summer Program Cancellation and Refund Policy
Our cancellation and refund policies are designed to balance the needs of our staff, program planning, and the commitments of enrolled families. While we understand that unforeseen circumstances may arise, we ask families to be mindful of the impact cancellations have on other families and our operational costs.
The Summer Program has additional policies due to its unique structure and planning requirements.
Once your session dates have been confirmed by Stony Hollow Farm, any desired changes or cancellations must be requested in writing by emailing juliet@stonyhollowfarm.com
Deposits are non-refundable and cannot be applied as credit to other sessions.
Up to 90 days before your session start date: Any tuition paid is refunded less the non-refundable deposit.
Up to 30 days before your session start date: 50% of the total tuition will be refunded.
Cancellations made within 30 days or less prior to the first day of the program will not receive any refund. No exceptions.
No refund or credit can be given if a child is withdrawn at any time after arriving at the summer farm program.
There is no reduction of fees for late arrival or early departure.
Session Switching: whenever possible, we encourage families to switch to a different session (space permitting) rather than canceling. Please contact us to discuss availability.
4. Make-Up Days
Make-up days are provided to compensate for missed days, not as credit for future sessions.
In Fall, Winter and Spring, the number of make-up days allowed depends on your child’s attendance schedule:
1 day/week: Up to 3 make-up days per session (by session we mean a 5 or more weeks session)
2 days/week: Up to 4 make-up days per session
3 days/week: Up to 6 make-up days per session
4 days/week: Up to 3 make-up days can roll over to the next session
1 day for 4-day long programs like Winter Solstice Workshop or Evergreen Dreams
For a 1 day program, like Holiday Monday or Saturday on the Farm, we will offer a make-up if we are informed at least 5 days before that the child cannot attend, so that we can fill up that spot.
Make-up days MUST be scheduled within 7 days of the missed day. They do not need to occur within that timeframe but must be communicated and scheduled within it. Reschedules are possible.
Make-up days require prior confirmation and can only occur on another day your child typically attends.
Rescheduling must be done at least 2 days in advance.
One make-up day can be transferred to a sibling registered in the program.
Make-up days shall not be applied as a credit to the future session or carried beyond the current session (by session we mean seasonal sessions: summer sessions, spring session etc.)
In summer, the number of make-up days allowed depends on your child’s attendance schedule:
1 make-up day per 1-week program (this means that if your child is registered for a full week and misses 1 day during that week, they can have a make-up day another week, space allowing, question to agreement).
3 make-up days for an 11-week participation of 1 day per week (this is an enrollment for the whole summer for 1 or more days per week)
Make-up days should take place within the same summer session (June 16th - August 29th, 2025). No roll-overs will be permitted.
5. Additional Fees
Late pick-ups after 3:15 pm incur a $15 fee for every 15 minutes per child.
6. Drop-off/Pick-up Policy
Drop-off is at 9:00 am. Pick-up is at 3:00 pm.
Between 9:00 am and 9:30 am, children have free playtime. Parents are welcome to stay during this period but should remain near the log circle or classroom. Children will have a chance to share the farm and animals with you at the end of each day.
Pick-up Authorization: Only authorized individuals listed on the registration form are permitted to pick up children. If someone else needs to pick up your child, please notify us in advance in writing or via a call, and ensure they bring identification.
7. Parent/Guardian Presence
Parents/Guardians are welcome to stay during the first 30 minutes of drop-off time.
We kindly ask that parents/guardians do not remain at the farm during the program hours.
8. Health and Safety Protocols
Illness Policy: Children who are sick, have a fever, or display contagious symptoms should stay home until they are symptom-free for at least 24 hours. This helps protect the health of other children, staff, and animals on the farm.
Allergy Awareness: Parents must notify us of any allergies (food, environmental, etc.) and provide necessary medications (e.g., EpiPen). Our farm is not nut-free, so please pack accordingly if your child has food allergies.
Emergency Procedures: In the event of an emergency, we will contact the parents or emergency contact provided on the registration form. Parents must ensure that this information is up to date.
9. Behavior Expectations and Discipline Policy
Expected Behavior: Children are expected to show respect towards each other, staff, animals, and the environment. This includes listening to instructions, handling animals gently, and following farm rules.
Disciplinary Actions: Disruptive or unsafe behavior will be addressed with a warning, and/or a call to parents if necessary. Continuous behavioral issues may result in dismissal from the program without a refund.
10. Attire and Safety Gear
Appropriate Clothing: Children should dress in weather-appropriate clothing, including shoes.. Please ensure your child has layers and sun protection as needed.
11. Parent Communication
Parent Updates: Updates will be provided to parents via email when due necessary, including information on upcoming events, weather updates or any schedule changes.
Contacting Staff: For urgent matters, contact us via phone or email. Non-urgent inquiries will be addressed within 24-72 hours during business days.
12. Photo and Media Policy
Photo Consent: By enrolling in the program, parents consent to their child being photographed or videotaped for educational, promotional, or marketing purposes unless otherwise indicated on the registration form.
Opt-Out: If you do not wish for your child’s images to be used, please inform us in writing.
13. Animal Interaction Guidelines
Animal Interactions: Children will interact with animals on a daily basis. They must follow the instructions given by staff to ensure their safety and the animals’ well-being.
No Feeding Animals Without Permission: Children are not allowed to feed animals unless under direct supervision and with approved foods.
No Eggs collection:: Collection of eggs is a daily part of the farm experience. We ask that eggs are not collected by families or children outside of the program hours or without prior permission from Juliet or Liam.
14. Visitor Policy
Visitor Approval: Any visitors, including extended family members or friends, must be approved by the staff in advance. All visitors must adhere to farm safety protocols.
Pet Policy: No pets are allowed on the farm property for safety and biosecurity reasons.
15. Items Not Allowed at the Farm
Please do not bring the following items:
Phones, tablets, cameras, smartwatches, video games, play guns or weapons, candy, or chewing gum.
16. Recommended Packing List
Comfortable, sturdy backpack with a name tag
Muck/rain boots, hiking boots, or sneakers
Full water bottle labeled with your child’s name
Change of clothes
Nutritious snacks and lunch in a labeled lunchbox
Raincoat or poncho on rainy days
Hat, scarf, gloves, and warm jacket on cold days; layers are essential
EpiPen or inhalers if needed
In summer: hat, sunscreen, bug spray, bathing suit, and towel