Stony Hollow Farm Policies: Registration, Payments, and Cancellations
1. Registration
To join our program, a completed registration form with your child’s and parents’ information, emergency contact details, and a signed waiver is required.
For first-time registrants, a full form must be completed before the program begins. For subsequent sessions, a short registration form and signed waiver are required.
A one-time administrative registration fee of $150 per child (or $200 for two or more children) is required for programs lasting five weeks or longer. This fee helps cover administrative costs and is non-refundable. It does not apply to shorter programs, such as one-week special offerings.
2. Payment Policies
Deposits: A non-refundable deposit of $150 per child ($200 for two or more children) is required to secure your spot. This deposit is applied toward the administrative registration fee (if applicable).
Tuition: Payments are due monthly by the 4th of each month. Weekly payment options are available with a signed payment agreement. Payments are non-refundable once the program begins.
Late Payment Fees: A $25 fee applies to payments delayed within the same month, and an additional $40 fee applies for each subsequent month of delay.
Discounts: Families paying in full for the session receive a 5% discount.
Accepted payment methods:
Checks payable to Juliet Kingsley or Stony Hollow Farm
Venmo (@Juliet-Kingsley-1)
Credit cards (3% transaction fee applies)
Please include your child’s name and session details in the payment notes.
3. Cancellation and Refunds for Programs in Fall, Winter and Spring (see below for Summer)
Deposits are non-refundable and cannot be credited toward future sessions.
Full refunds are available if you cancel within 7 days of registration and at least 14 days before the program begins. After this, the refund excludes the deposit.
Cancellations made less than 14 days before the program start receive a 50% refund. Cancellations made less than 3 days before the start are non-refundable.
Emergency cancellations may be reviewed case by case.
4. Make-Up Days
Make-up days are provided to compensate for missed days, not as credit for future sessions.
The number of make-up days allowed depends on your child’s attendance schedule:
1 day/week: Up to 3 make-up days per session (by session we mean a 5 or more weeks session)
2 days/week: Up to 4 make-up days per session
3 days/week: Up to 6 make-up days per session
4 days/week: Up to 3 make-up days can roll over to the next session
1 day for 4-day long programs like Winter Solstice Workshop or Evergreen Dreams
Make-up days must be scheduled within 7 days of the missed day. They do not need to occur within that timeframe but must be communicated and scheduled within it.
Make-up days require prior confirmation and can only occur on another day your child typically attends.
Rescheduling must be done at least 2 days in advance.
One make-up day can be transferred to a sibling registered in the program.
5. Additional Fees
Late pick-ups after 3:15 pm incur a $15 fee for every 15 minutes per child.
If you have questions about our policies or need assistance with payment arrangements, please don’t hesitate to contact us.
Summer Program Cancellation and Refund Policy
Our cancellation and refund policies are designed to balance the needs of our staff, program planning, and the commitments of enrolled families. While we understand that unforeseen circumstances may arise, we ask families to be mindful of the impact cancellations have on other families and our operational costs.
The Summer Program has additional policies due to its unique structure and planning requirements:
Deposits are non-refundable and cannot be applied as credit to other sessions.
Cancellations made within 7 days of enrollment and before June 1st will receive a full refund.
Cancellations made before June 1st will receive a full refund, minus the non-refundable $150 deposit per child, per session.
Cancellations made after June 1st and 31 days or more prior to the first day of the program will receive a 50% refund.
Cancellations made within 30 days or less prior to the first day of the program will not receive any refund.
Emergency cases will be reviewed on a case-by-case basis.
Session Switching
Whenever possible, we encourage families to switch to a different session (space permitting) rather than canceling. Please contact us to discuss availability.